Employee may be required to prepare various work reports and documents including purchasing documents, payroll, revenue reports, expenditure reports and inventories. Assists in coordinating and facilitating employee training and familiarization programs. Plans, supervises, and/or performs maintenance as necessary. Makes recommendations to park superintendent and assists in the initiation and performance of repairs, maintenance, and/or renovation of structures, ground facilities, trails, fences, roads, structures, and other physical features of areas. Inspects complete work in all areas of operation. Employee will troubleshoot and resolve guest and employee issues and complaints; maintain and promote a high level of effective hospitality and customer service to guests and visitors to the area. Will handle and resolve customer complaints; respond to emergencies; perform law enforcement duties; and perform related work as required. Regular attendance is required.
Must have a valid driver's license. May need to successfully complete required Special Natural Resources Police Officer training and pistol requirements as established by the Division of Natural Resources, Law Enforcement Section. May need to pass periodic firearms qualification. May need to pass an initial physical examination, psychological evaluation and a polygraph examination designed to determine applicant's fitness for Special Natural Resources Police Officer.
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Training: Associate’s Degree from an accredited college or university.
OR
Substitution: Additional experience as described below may be substituted for the required training at a rate of one (1) year of full-time or equivalent part-time paid experience per thirty (30) semester hours of coursework.
AND
Experience: Six (6) months of full-time or equivalent part-time paid experience working at a park, in a natural resources field, in the tourism or travel industry, or in the environmental industry.
Special Requirement: Must have a valid driver’s license. May need to successfully complete required Special Natural Resources Police Officer training and pistol requirements as established by the Division of Natural Resources, Law Enforcement Section. May need to pass periodic firearms qualification. May need to pass an initial physical examination, psychological evaluation, and polygraph examination designed to determine fitness for Special Natural Resources Police Officer enforcement duties. May be assigned to manage law enforcement programs and/or perform patrol, issue warnings and citations, and make arrests.
Substitution: 6 months of professional experience and/or military service will be substituted for the specific (preferred) experience listed above.Listed under Parks, Rangers & Public Lands jobs.